Please be advised Building Consents lodging and processing will be paused from 20 December 2024 – 10 January 2025. The Building Act defines days within this period as not being ‘working days’. However, our building Control team will be available for inspections from Monday 6 January. Thank you for your patience and we wish you a safe and happy festive season.
Rapid growth is causing delays in resource consents, engineering approval, subdivision approval and responses to general planning enquiries.
Building Complaints
Complaints about building control functions
Feedback in the form of complaints provides opportunities for learning and improving services. We want to hear from you if you feel dissatisfied with any part of our service related to Building Consent processing, inspecting or issuing of Code Compliance Certificates, you can fill in the online “Make a Complaint” form.
Alternatively, you can email your complaint to This email address is being protected from spambots. You need JavaScript enabled to view it., or post it in writing to Matamata-Piako District Council, PO Box 266, Te Aroha, 3342.
Please see the Building Complaints Policy for more information.
BCA Determinations process
If you would like to take a decision about a building consent further, then a Determination can be obtained from MBIE.
