Planned water shut downs

Burwood Road, Rowan Place, Totara Avenue and Rangiora Avenue, Matamata - Monday 7 July

We will be shutting down water supply to properties on the above roads on Monday 7 July from 10pm - 2am so our team can conduct repairs to a fire hydrant. Please ensure you make alternative arrangements for essential water supply during the times stated above. We would also ask that all taps in the house are turned off, as the water may be turned back on earlier than advised. Please see a map of affected properties below.

When water supply is restored, we recommend flushing an outside tap for a minute to flush through any air bubbles, which may cause discolouration to the water. If by 2.30am your water has not been restored, keep a tap on for a few minutes longer until water starts running. If that does not solve the issue, please contact us.

If you have any queries regarding this shutdown, or you or a member of your household depend on water for critical medical support that requires a continuation of water supply please do not hesitate to contact us on 0800 746 467.

Water supply work

Bossons Road and Gordon Ave, Te Aroha

Works are starting on the water supply to Bossons Road and 58, 59 and 63 Gordon Ave in Te Aroha on 30 June 2025. These are expected to go till 8 August 2025 and may involve some temporary disruptions to the water network. Works will mainly take place on the berm and there will be disruptions to traffic and footpath use.

Water valve testing, ongoing around the district.

We are exercising water valves around the district to ensure they're working properly - this is an important part of maintaining our water network as it helps us identify issues early. This process may dislodge sediment and it's possible some properties may experience "dirty water".

If you notice dirty water, we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467. Thank you for your patience.

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