Water Notices
Emergency Water Outage Kiwi Street, Matamata 9 December 2024
11am, 9 December 2024: Water has now been restored - thank you for your understanding and patience. If you notice dirty water we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us on 0800 746 467.
We are aware of a water outage affecting properties on Kiwi Street and surrounding areas due to a water network issue. Our contractors are currently onsite working to resolve the issue. We will update this message once water has been restored. Thank you for your understanding and patience.
When the water is turned back on, if you notice any discolouration or air bubbles from the pipes, please run an outside tap for a couple of minutes to clear the line. Thank you for your patience while we work to resolve this issue as soon as possible.
Planned trial water shutdown Allen Street, Acorn Lane, Morrinsville 9 December 2024
We will be shutting down water supply on Monday 9 December from 9am - 12pm to allow our team to conduct water network repairs.
This will affect a few properties on:
- Allen Street
- Acorn Lane
Please ensure you make alternative arrangements for essential water supply during this time, and turn off all taps in the house as the water may be turned back on earlier than advised. When the water is turned back on, if you notice dirty water we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467.
If you have any queries regarding this shutdown, or you or a member of your household depend on water for critical medical support that requires a continuation of water supply please do not hesitate to contact us on 0800 746 467.
Thank you for your patience while we ensure our water networks are maintained.
Planned trial water shutdown Tower Road, Matamata: 10 December 2024
We will be shutting down water supply on Tuesday 10 December from 9am - 12pm to allow our team to conduct water network repairs.
This will affect a few properties on:
- Tower Road
Map of effected properties:
Please ensure you make alternative arrangements for essential water supply during this time, and turn off all taps in the house as the water may be turned back on earlier than advised. When the water is turned back on, if you notice dirty water we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467.
If you have any queries regarding this shutdown, or you or a member of your household depend on water for critical medical support that requires a continuation of water supply please do not hesitate to contact us on 0800 746 467.
Thank you for your patience while we ensure our water networks are maintained.
Planned trial water shutdown Kiwi Street, Broadway, Matamata: 10 December 2024
Our contractors Odlum Group will be shutting down water supply on Tuesday 10 December from 7.30am - 4.30pm to allow our team to conduct water network repairs.
This will affect a few properties on:
- Kiwi Street.
- Broadway numbers 117, 119, 123 (A-C), 125 (A-C), 129.
- Scouts and Guide Hall.
Please ensure you make alternative arrangements for essential water supply during this time, and turn off all taps in the house as the water may be turned back on earlier than advised. When the water is turned back on, if you notice dirty water we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467.
All Odlum Group staff carries identification and can produce this if requested. Staff may need to enter your property to flush water from an outside tap to prevent dirty water / turbidity entering your property.
If you have any queries regarding this shutdown, or you or a member of your household depend on water for critical medical support that requires a continuation of water supply please do not hesitate to contact us on 0800 746 467.
Thank you for your patience while we ensure our water networks are maintained.
Planned trial water shutdown Station Road, Ashworth Place, Matamata: 12 December 2024
We will be shutting down water supply on Thursday 12 December from 9am - 12pm to allow our team to conduct water network repairs.
This will affect a few properties on:
- Station Road
- Ashworth Place
Map of effected properties:
Please ensure you make alternative arrangements for essential water supply during this time, and turn off all taps in the house as the water may be turned back on earlier than advised. When the water is turned back on, if you notice dirty water we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467.
If you have any queries regarding this shutdown, or you or a member of your household depend on water for critical medical support that requires a continuation of water supply please do not hesitate to contact us on 0800 746 467.
Thank you for your patience while we ensure our water networks are maintained.
Learnings from the November 2022 Morrinsville water event
Severe weather in Morrinsville recently caused havoc with the water treatment plant, resulting in critical water restrictions for the Morrinsville community for several days. Here we share what happened at the plant, what we learnt and what we are doing to prevent this occurring again.
Severe weather on Wednesday 23 and Thursday 24 November in the Morrinsville water catchment stirred up lots of dirt and debris in the raw water supply. This isn't uncommon after major weather events - it just slows down the water treatment process, taking longer to process safe drinking water that meets the Taumata Arowai Drinking Water Quality and Assurance Rules. That is why we also have stored treated water to draw on during these periods. Read more...
Water valve testing, ongoing around the district.
We are exercising water valves around the district to ensure they're working properly - this is an important part of maintaining our water network as it helps us identify issues early. This process may dislodge sediment and it's possible some properties may experience "dirty water".
If you notice dirty water, we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467. Thank you for your patience.
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