Water notices

See known water shutdowns in the district below.

We will always provide as much detail as possible, but please note that households outside those specified below may be affected.

Unplanned water outage Stanley Ave, Te Aroha

7.10pm, 17 July - Water restored

Water has now been restored, thank you for your patience. Please run your outside tap for 10 minutes if you have any issues.

6pm, 17 July - Water outage

We are aware of an unplanned outage to the water supply on Stanley Avenue, Te Aroha. Our water team are currently on site and undertaking repairs.

Please make sure that your taps are turned off while we are working to fix the break.

When the water is turned back on, if you notice any discolouration or air bubbles from the pipes, please run an outside tap for a couple of minutes to clear the line.

Thank you for your patience while we work to resolve this issue as soon as possible.

Planned water supply shutdown

20 July - State Highway 27 Raungaiti, Waharoa, Matamata

Our contractors will be carrying out a planned water shutdown on State Highway 27 Raungaiti, Waharoa, Matamata.

The shutdown is scheduled for Monday 20 July 2026, between 12am and 8am.

The entire Raungaiti Village water supply network will be affected.

Please ensure that all taps in your home are turned off during the outage, as the water supply may be restored earlier than expected.

Water valve testing, ongoing around the district.

We are exercising water valves around the district to ensure they're working properly - this is an important part of maintaining our water network as it helps us identify issues early. This process may dislodge sediment and it's possible some properties may experience "dirty water".

If you notice dirty water, we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467. Thank you for your patience.

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