Seen some graffiti, found a water leak or a pot hole, or have a new idea? Here is a step by step guide on how to use Antenno to report it directly to  council. Non-urgent Antenno reports are picked up during business hours, Monday - Friday, 9am-5pm. For urgent Council related issues please phone 0800 746 467.

Step 1 

Download the Antenno app to your device.

Step 2

Navigate to the "Your reports" menu or the "Report it" tab, usually found at the bottom of the screen. Tap the '+' symbol to add a new report.

Step 3

Include photos if possible (up to three photos). Adding pictures can help us identify and address the problem more effectively but is not necessary if you can’t. 

Step 4

Add the location of the issue. The app can use your device's GPS, or you can manually type in an address. 

Step 5

Select the type of issue from the category list (e.g., pothole, dog barking, graffiti, water leak, missed recycling).

Step 6

Describe the issue in more detail in the provided text field. Provide your contact details (name, phone number) so we can contact you for more information or updates. 

Step 7

Press submit. Your issue will then be sent directly to the right team to help solve your issue.