Water Notices
Planned water shutdown Sylvan Place, Matamata: 16 September
We will be shutting down water supply on Monday 16 September from 10am - 2pm to allow our team to conduct repairs on a fire hydrant.
This will affect properties on:
- Sylvan Place
Please ensure you make alternative arrangements for essential water supply during this time, and turn off all taps in the house as the water may be turned back on earlier than advised. When the water is turned back on, if you notice dirty water we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467.
If you have any queries regarding this shutdown, or you or a member of your household depend on water for critical medical support that requires a continuation of water supply please do not hesitate to contact us on 0800 746 467.
Thank you for your patience while we ensure our water networks are maintained.
Upgrades to water infrastructure in Morrinsville, Monday 12 August to Friday 4 October.
From Monday 12 August to early October, Council contractors Odlum Group will be carrying out water main upgrade works along the intersection of Coronation, Snell Street and Studholme Street. These works will also affect water supply, there will be scheduled shutdowns with notice given to affected households, through additional letters, the Antenno app and this web page.
Learnings from the November 2022 Morrinsville water event
Severe weather in Morrinsville recently caused havoc with the water treatment plant, resulting in critical water restrictions for the Morrinsville community for several days. Here we share what happened at the plant, what we learnt and what we are doing to prevent this occurring again.
Severe weather on Wednesday 23 and Thursday 24 November in the Morrinsville water catchment stirred up lots of dirt and debris in the raw water supply. This isn't uncommon after major weather events - it just slows down the water treatment process, taking longer to process safe drinking water that meets the Taumata Arowai Drinking Water Quality and Assurance Rules. That is why we also have stored treated water to draw on during these periods. Read more...
Water valve testing, ongoing around the district.
We are exercising water valves around the district to ensure they're working properly - this is an important part of maintaining our water network as it helps us identify issues early. This process may dislodge sediment and it's possible some properties may experience "dirty water".
If you notice dirty water, we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467. Thank you for your patience.
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