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New Zealand (except Auckland) is in Alert Level 2. Council offices and facilities are open, with social distancing and face coverings required. Click here for further details of Council services, including kerbside and Refuse Transfer Stations. If you are struggling to meet your costs, please call 0800 559 009 or click here for further details. Need to talk? 1737 is a free to call or text from any landline or mobile phone and is available 24/7. Youthline is free and available 24/7 to support our young people, call 0800 37 66 33.

Water Notices

Factory Road and Landsdowne Road, Waharoa - planned water outage 24 November

On Wednesday, 24 November from 9am-3pm, our contractor Fibre Networks NZ Ltd will be temporarily shutting off water to Factory Road and Landsdowne Road, Waharoa.

Before the shut down begins please make sure that your taps are turned off and you have an alternative water supply available.

Staff may need to enter your property to flush water from an outside tap to prevent dirty water/turbidity entering your property. All Fibre Network NZ staff carry identification and can produce this if requested. 

When the water is restored, if you notice any discolouration or air bubbles from the pipes, please run an outside tap for a few minutes to clear the lines.

If you have any queries regarding this shutdown, please contact Fibre Network NZ Ltd on 07 889 6075 or contact us on 0800 746 467.

Thank you for your patience as we install a new water main.

Water valve testing, ongoing around the district.

We are exercising water valves around the district to ensure they're working properly - this is an important part of maintaining our water network as it helps us indentify issues early. This process may dislodge sediment and it's possible some properties may experience "dirty water".

If you notice dirty water, we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467. Thank you for your patience.