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Water notices

 
Water notices
Te Aroha 16 April 2026, 11.30am Please keep reducing water while we continue to manage the network after the recent rain.
Due to the large amount of groundwater around, the wastewater network in Te Aroha is still under pressure. Please continue to avoid creating wastewater where possible.You can still use water for everyday needs like toilets, hand washing, cooking and drinking. Please avoid non‑essential use (dishwashers, washing machines, baths, etc) where you can and keep showers short. Thanks for your patience these past few days in helping us manage this. We will be in touch when the situation changes.  
 
 
Tahuna 16 April 2026, 11.30am. Please resume normal water use.

Tahuna, thank you for your help reducing your wastewater use over the past few days. We are now in a position where you can go back to using water, as per normal. Thanks for your patience and help managing the pressure on our wastewater network. 


Tills Road to Harding Road area, Matamata, 17 April 2026, 12pm. Water pressure has returned to normal.

Thank you to residents between Tills Rd and Harding Rd for your patience while urgent unplanned maintenance took place on the Tills Road Water Treatment Plant,

 

Matamata 16 April 2026, 11.30am. This issue has now been fixed

We're seeing water pressure going up and down in parts of Matamata, primarily the Western side. This means some properties are losing water for 10-15 minutes then getting it back for 20-40minutes, then losing it again. We are looking into how to stop this cycle occurring. We'll share an update as soon as we have more information.

 
Water valve testing, ongoing around the district.

We are exercising water valves around the district to ensure they're working properly - this is an important part of maintaining our water network as it helps us identify issues early. This process may dislodge sediment and it's possible some properties may experience "dirty water".

If you notice dirty water, we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467. Thank you for your patience.

 

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