Planned water shut downs

Planned Shutdown of Water Services on Waihekau Rd and O’Donoghue Rd

We will be shutting down water supply to properties along Waihekau Rd and O’Donoghue Rd, Te Aroha on Monday, 29 August from 3-5am so we can conduct maintenance. Please ensure you make alternative arrangements for essential water supply during the times stated above. We would also ask that all taps in the house are turned off, as the water may be turned back on earlier than advised.

When water supply is restored, we recommend flushing an outside tap for a minute to flush through any air bubbles, which may cause discolouration to the water. If by 06:00am your water has not been restored, keep a tap on for a few minutes longer until water starts running. If that does not solve the issue, please contact us.

If you have any queries regarding this shutdown, or you or a member of your household depend on water for critical medical support that requires a continuation of water supply please do not hesitate to contact us on 0800 746 467.

Water supply work

Sain Crescent and Young Street, Morrinsville

From Monday 25 August to Friday 17 October, our contractors will be carrying out water supply upgrades on:

• All of Sain Crescent
• 1-17 Young Street

You may notice some temporary disruptions during this time. Most work will take place on the berm, which may occasionally affect footpath and parking access, but a safe passage for vehicles and pedestrians will always be maintained.

• Traffic: Please take extra care when exiting driveways
• Rubbish collection: This will continue as normal
• Safety: Please follow all signage and directions from site staff.

We appreciate your patience while this work is carried out.

Water valve testing, ongoing around the district.

We are exercising water valves around the district to ensure they're working properly - this is an important part of maintaining our water network as it helps us identify issues early. This process may dislodge sediment and it's possible some properties may experience "dirty water".

If you notice dirty water, we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467. Thank you for your patience.

*