Tahuna 16 April 2026, 11.30am. Please resume normal water use.

Tahuna, thank you for your help reducing your wastewater use over the past few days. We are now in a position where you can go back to using water, as per normal. Thanks for your patience and help managing the pressure on our wastewater network. 

Tills Road to Harding Road area, 16 April 2026, 1pm. Water pressure.

Due to urgent unplanned maintenance on the Tills Road Water Treatment Plant, residents between Tills Rd and Harding Rd area may experience reduced water pressure and may be at risk of temporary water shortages this afternoon but it should return this evening.

To help maintain supply for everyone, we are asking households and properties along this section of the network to please:

🚫 Limit non‑essential water use

• Avoid garden watering
• Delay outdoor cleaning
• Reduce laundry loads where possible
• Minimise long showers
• Avoid filling stock troughs excessively (top‑up only)

💧 Essential use only

Please use water for drinking, hygiene and essential household needs only until conditions improve.

🛠 Why this is needed

The unplanned maintenance on Tills Road Water Treatment Plant has created a lack of treated water for the Tills Rd to Harding Rd area. Reducing water use now will help reduce the length of any outage.

📨 Further updates

We will continue to monitor the situation closely and provide updates if conditions change. Thank you for your patience and cooperation as we work to maintain reliable water service.

If you need assistance due to the loss of supply, please contact us immediately on 0800 746 467.

Matamata 16 April 2026, 11am (11.30am, this issue has now been fixed)

 We're seeing water pressure going up and down in parts of Matamata, primarily the Western side. This means some properties are losing water for 10-15 minutes then getting it back for 20-40minutes, then losing it again. We are looking into how to stop this cycle occurring. We'll share an update as soon as we have more information.