Contact Us
Contact Us
Online Services Terms of Use
Matamata-Piako District Council recognises its responsibilities under the Privacy Act 2020 and is committed to ensuring the privacy of your information. For more information on how information you provide through our online forms portal is used, stored or shared please see our Privacy Policy.
Community Alerts with Antenno
Notifications - to you, from us
We offer a free mobile app that sends you notifications and alerts about places you care about.
Antenno is simple and easy to use and no personal information or log on details are required. Antenno will alert you to:
- Rubbish and recycling days so you don't forget
- Exciting council events happening around places you care about
- Road closures so you don't get caught out
- ...and so much more
Report things - from you, to us
You can also use Antenno to tell us about things that need fixing, or give us feedback, direct through the app. Seen some graffiti, found a water leak or a pot hole, or have a new idea? Go to the 'Your Report' menu, and add a report to tell us about it. For urgent Council related issues please phone 0800 746 467.
How to install
All you need to do is install the app from the App Store or Google Play and save places you care about, such as your home, work, rental property or school (save the actual address, eg, 35 Kenrick Street, Te Aroha). Antenno will notify you when something relevant to your chosen place(s) arises. Antenno is free and available on both Apple and Android smartphones.
FAQs
Why do I have to save places as specific addresses, why can't I save the whole district?
The aim of Antenno is to provide relevant information for places you care about. If it was broader, Antenno posts would start to resemble a social media feed that you need to sift through to find messages relevant to you. If something comes up that affects the entire town or district, you'll still receive a notification.
Can I opt out of a topic for a specific place?
Yes, even if the places are in the same suburb. As an example, if you save your work address and home address, you can choose to opt out of receiving recycling reminders for your work address.
Can I respond?
If you've found the post useful, you can thank us using the thumbs up icon. If you have an issue or feedback you'd like to send to Council, use the Reports function to send us a report.
Recycling text reminders
Text reminders
Note: This service is currently only available to Telecom and Vodafone customers. There is no space between the word ‘zone’ and the number.
Antenno
Our Council is now on Antenno! Antenno is a mobile app that sends you alerts and notifications, about places and topics you care about, like when to put out your rubbish and recycling! And its free :) There are two ways you can use Antenno; receive notifications from council about the places you have marked as important to you, or reporting back to council on issues or feedback. Find out more about Antenno here.
Other useful contacts
Management
Media Contacts
During office hours
Phone 07 884 0060 and ask to speak to the Communications team
Outside of office hours
Jenni Cochrane (Communications Manager) - 027 447 3345
Waikato Regional Council
0800 800 401
(please note, we do not accept payments for Waikato Regional Council rates - these must be made at a Waikato Regional Council office, online or at a post office)
Text alerts
The text alerts system was discontinued from December 2019.
Customers can now get notifications direct to their smartphone using the free Antenno app. All reminders for rubbish and recycling, rates and civil defence (previously sent as text alerts) are now sent through Antenno, together with other useful notifications and reminders.
