You can put glass jars and bottles that have been used to package food or drink in your glass recycling crate. They must be clean and lids must be removed. You don't need to peel the label off.

Please don't pile up your glass any higher than the crate's rim, otherwise it can become dangerous for our collection team.

If you are finding that one glass crate is not enough for your household, you can get a second crate at no additional charge. 

You can order your second glass crate here or call 0800 746 467.

Place your bins on the kerbside from smallest to largest, from the direction the driver approaches. This helps the drivers see the bins, for example, food scrap bin first, then glass crate, and finally recycle bin. 

Also, place them at least 30cm apart - ideally 60cm or more - and away from other objects like lamp posts, letterboxes, trees and parked cars.

Your glass crate is collected every fortnight, along with the recycling bin and food scraps bin.

The kerbside collection days are:

• Matamata (incl. Waharoa and Walton): Tuesday
• Morrinsville (incl. Tahuna): Wednesday 
• Te Aroha (incl. Waitoa and Waihou): Thursday

Use your calendar to see which weeks are recycling bin collection, or sign up to our handy Antenno reminders each week.

This may happen sometimes because the current trucks are equipped with different map technology. When they use different systems, it’s hard to get a complete picture of which streets have been missed. We know this is a problem and are actively working on a solution to improve this in the meantime (until the new trucks arrive).

If your bin, or whole street, gets missed then please use this form to notify us. As soon as we get these through, then we can notify the contractors and advise them to return and collect your bin.

No, it will melt off.

Different types of glass melt at different temperatures. Bottles and jars used to package food and drink melt at the lowest temperature for glass recycling. Other types of glass (for example drinking glasses, lightbulbs or window glass) will not melt at the same temperature.

You can leave these on if they are difficult to to remove, they will melt off during recycling. Please note that lids still need to be removed from all jars and bottles (lids should go in your rubbish bin).

Yes, you can replace your glass crate at no additional cost.

You can order a replacement glass crate here or by calling 0800 746 467.