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New Zealand (except Auckland) is in Alert Level 2. Council offices and facilities are open, with social distancing and face coverings required. Click here for further details of Council services, including kerbside and Refuse Transfer Stations. If you are struggling to meet your costs, please call 0800 559 009 or click here for further details. Need to talk? 1737 is a free to call or text from any landline or mobile phone and is available 24/7. Youthline is free and available 24/7 to support our young people, call 0800 37 66 33.

Text alerts

The text alerts system was discontinued from December 2019.

Customers can now get notifications direct to their smartphone using the free Antenno app. All reminders for rubbish and recycling, rates and civil defence (previously sent as text alerts) are now sent through Antenno, together with other useful notifications and reminders. 

Find out more about Antenno