Return to home page

New Zealand (except Auckland) is in Alert Level 2. Council offices and facilities are open, with social distancing and face coverings required. Click here for further details of Council services, including kerbside and Refuse Transfer Stations. If you are struggling to meet your costs, please call 0800 559 009 or click here for further details. Need to talk? 1737 is a free to call or text from any landline or mobile phone and is available 24/7. Youthline is free and available 24/7 to support our young people, call 0800 37 66 33.

Other useful contacts


Mayor and Councillors

Executive Management

Council Managers

Media Contacts

During office hours

Phone 07 884 0060 and ask to speak to the Communications team

Outside of office hours

Jenni Cochrane (Communications Manager) - 027 447 3345

Waikato Regional Council

0800 800 401

(please note, we do not accept payments for Waikato Regional Council rates - these must be made at a Waikato Regional Council office, online or at a post office)