Water Notices

Emergency water shutdown, 15 April 2024

Our water reticulation team have to perform an emergency water shutdown today Monday 15 April. This is due to our team undertaking emergency repairs to the water network.

This will affect a few properties on:

Thames Street, Morrinsville.

Please ensure all taps in the house are turned off, as the water may be turned back on earlier than advised. When the water is turned back on, if you notice dirty water we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467.

Thank you for your patience while we ensure our water networks are maintained.

 

Learnings from the November 2022 Morrinsville water event 

Severe weather in Morrinsville recently caused havoc with the water treatment plant, resulting in critical water restrictions for the Morrinsville community for several days. Here we share what happened at the plant, what we learnt and what we are doing to prevent this occurring again.

Severe weather on Wednesday 23 and Thursday 24 November in the Morrinsville water catchment stirred up lots of dirt and debris in the raw water supply. This isn't uncommon after major weather events - it just slows down the water treatment process, taking longer to process safe drinking water that meets the Taumata Arowai Drinking Water Quality and Assurance Rules. That is why we also have stored treated water to draw on during these periods. Read more...

 

Water valve testing, ongoing around the district.

We are exercising water valves around the district to ensure they're working properly - this is an important part of maintaining our water network as it helps us identify issues early. This process may dislodge sediment and it's possible some properties may experience "dirty water".

If you notice dirty water, we recommend turning on an outside tap for a few minutes to flush through any sediment or air bubbles, which may cause discolouration to the water. If that does not solve the issue, please contact us 0800 746 467. Thank you for your patience.

 

water*