Most dog owners understand the importance of microchipping their pets, but many don't realise that a microchip is only effective if the information connected to it is accurate and up to date.

Microchipping is one of the quickest ways to reunite lost dogs with their owners. If a dog is found wandering, Animal Control officers can scan the microchip and use the information linked to that microchip to identify and contact the owner. However, if the owner's details have changed and the microchip record hasn't been updated, it can make it much harder to get that dog home safely.

A common misunderstanding

A microchip does not store any information about you or your dog — it only contains a unique identification number. The microchip only becomes useful when that number is linked to your contact details on a recognised database.

A common misconception is that registering and updating your dog's microchip details with your veterinarian or on the Animal Companion Register is all that is required. The Animal Companion Register is a lost-and-found pet database. However, there is an additional requirement under the Dog Control Act.

Dog owners are required to register their dogs with their local council and provide the dog's microchip number as part of the registration process.

Why Council needs your dog's microchip number

When a dog is registered with council, the microchip number must be recorded on the dog's registration record, unless it is a working dog or has an approved veterinary exemption.

Having accurate microchip information helps us and Animal Control officers identify dogs more efficiently and supports the return of lost pets to their owners.

If we do not have your dog's microchip number on file, or your contact details are no longer current, it can make it more difficult to confirm ownership and registration details when a dog is found.

When you register your dog with council, or update details such as your address, phone number or ownership information, these updates are recorded in the National Dog Database.

Keep your details current

If you've changed address, phone number or ownership details, it's important to update your dog registration information with council.

If your dog is also registered on the Animal Companion Register, you'll need to update your details with them separately, as the two systems are managed independently. Taking a few minutes to check that your information is up to date could help reunite you with your pet quickly and safely when it matters most.