Celebrating 20 years of quality
This year Council is celebrating 20 years of ISO quality certification.
This means we have standardised forms, processes and procedures across our organisation so you can be confident in how Council manages your information.
It helps ensure you receive the same standard of service at every Council offi ce and facility.
Achieving and maintaining this certification is hard work – it involves having comprehensive systems in place that are audited regularly and thoroughly.
So we are extremely proud to have been one of the first Councils in New Zealand to achieve ISO certification (way back in 1997), and to be ISO 9001 certified today. We continually work to improve our systems and look forward to another 20 years of providing quality services to you.