Animal Management
We’re here to help keep our communities safe while supporting responsible pet ownership.
Barking Dogs
Barking is a normal and healthy way for dogs to communicate. Dogs bark to alert people, respond to movement or noise, or express excitement.
However, barking can become a nuisance when it is frequent, loud, and ongoing — particularly when it is frequent, loud, and ongoing. Under the Dog Control Act 1996, Council is required to investigate complaints about nuisance barking.
If a dog’s barking is affecting you, the first step is often to speak with the owner (if you feel comfortable doing so). They may not be aware there is a problem.
If the issue continues, Council can investigate and work with the owner to resolve it.
Tips to help reduce barking
If you own a dog, there are simple ways to reduce excessive barking:
- Make sure your dog gets enough exercise and daily activity
- Provide toys or enrichment to prevent boredom
- Bring your dog inside or closer to the house at night
- Identify and reduce triggers such as passing people, animals or noises
- Ensure your dog has food, water, shelter, and companionship
- Seek advice from a vet or qualified dog trainer if needed
Addressing the cause early can prevent barking becoming an ongoing issue.
Making a barking dog complaint
To help us assess the situation, please include:
- Owner’s name (if known) and address where the dog is kept
- Dog details (if known):
- Name, sex, breed, approximate age and colour
- Details of the issue:
- When the barking occurs
- How long it lasts
- How often it happens
- Any known triggers
Report a barking dog
Dog Attacks & Aggressive Behaviour
If you are attacked, rushed at, or feel threatened by a dog, you should consider making a complaint to Council.
Every complaint is followed up. Reporting concerns helps reduce repeat incidents and improves safety across our community.
Once a dog has been identified, Council may take action. This can include issuing a warning or infringement, classifying the dog as dangerous or menacing, or in more serious cases, prosecuting the owner.
Even if you are unsure about taking action, providing details can help us identify patterns and prevent future harm.
Information to include
Please provide as much detail as possible:
- Date and time of the incident
- Description of the dog
- Name and address of the owner (if known)
- What happened
- Any supporting evidence (photos, videos, medical reports)
Report a dog attack
Report an Animal Issue
If you have a concern about a dog or other animal, you can contact us in several ways.
Urgent dog complaints
For urgent situations, such as aggressive or roaming dogs, phone Council anytime:
📞 0800 746 467
We operate a 24-hour service.
Animal control queries
- Matamata: 07 881 9050
- Te Aroha and Morrinsville: 07 884 0060
Online or via app
- Online: https://my.mpdc.govt.nz/do-it-online/animal or through the Antenno app
We’re here to support our community. If you have any concerns, please get in touch by phone, online, or through the Antenno app. Having the right information ready helps us respond quickly and effectively. If you’re unsure about anything or just need advice, give us a call — we’re here to help.
